Terms & Conditions

Substitution Policy

All flowers are subject to there availability from our New Zealand flower markets. All efforts will be made to provide you with your specific requirements. However due to supply and demand sometimes this cannot always happen. Please provide us with a secondary choice of flower or our florists will substitute on your behalf the best possible choice.

Cancellation Policy

Online orders cancelled 24 hours before delivery date are subject to a full refund / online credit, which ever is your choice.

Exchange and Returns

Flowers are a perishable product therefore there are no exchanges or returns.

Delivery

We deliver within Queenstown and its surrounding areas seven days a week when the website is open.  Delivery charges range from $15 to $25 depending on the area they are going to. Same day delivery is offered if ordered before 12 midday.  If a specific time is requested outside of our normal delivery hours of 1pm - 5pm then please contact us , as a special service fee may need to be charged.

Shop Hours

Monday - Saturday:

By Appointment

26 Hansen Road

Queenstown
New Zealand
9371

Phone: +64 3 441 1525

Payment and Security

TBD

Currency

All prices displayed on this site are in New Zealand dollars.